The success of an airline depends on its service & on-time performance. Efficient & dependable ramp operations directly affect passenger satisfaction with the airline by maximizing schedule punctuality, minimize passenger loading times, speed up baggage unloading, & provide superior cabin cleanliness on every flight. This is possible by having experienced ramp Operators. The main functions of a ramp operator is to oversee passenger boarding & deplaning, cargo loading & unloading, fueling, galley servicing, Cabin grooming, Potable water replenishment, Meal & beverage, provisioning, preflight check, deicing etc.

Due to the boom in the aviation industry, a lot of domestic airlines have come into the fray. This has given rise to a lot of demand for ramp Operators. To fulfill this growing need in the market, TIM has designed this course in Ramp Operations.