Cargo traffic is the deglamourized counterpart of passenger traffic. But it is cargo transportation that forms the core of trade – domestic or international, export or import. Air & sea transportation form the bulk of carriage of cargo. Few decades ago, only mail & a few other items were sent by air. Bulk voluminous cargo was sent by ship. But times have changed now. Almost anything can be carried by air – live animals, valuable cargo, human remains, etc. On the international scene, the air cargo industry is expected to grow at an average rate 8-10% within the next 10 years. With the entry of MNC’s in the country, the courier industry is on the threshold of a boom. People have become very time conscious & with fierce competition, it is a known fact that timely delivery & prompt, efficient service is the key to success.